NEC’s UNIVERGE Voice Security Recorder (VSR) provides a total solution to call recording, documentation and agent evaluation by bringing together communications as a part of NEC’s UNIVERGE360 approach. VSR provides a way to improve your company’s level of service and increase your Return on Investment (ROI) through the information it provides.

The UNIVERGE VSR solution is comprised of the VSR Unit, the 4-Port Digital Call Logging Unit, and two pieces of software –VSR Manager and VSR Reporter Pro. Together, these solutions offer a comprehensive call recording and agent evaluation package for businesses both large and small.